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Support inquiries

All support inquiries are handled by our support team and will be answered within 24 hours on workdays.

Frequently Asked Questions

Find answers to common questions about our platform. Visit FAQ

Refunds

All information on requesting a refund through our self-service portal. Visit refund portal

Support for new users

Have an issue finding a mentor or questions about MentorCruise? Contact support

Support for mentees

Have an issue with your ongoing subscription, billing or mentor? Contact support

Support for mentors

Have an issue with your mentoring account? Contact For mentor team

Sales & Media

For all sales and media inquiries, please contact our sales team.

Team subscriptions

Billing, invoicing and team subscriptions.Contact sales

Media inquiries

Press, media and partnership inquiries. Contact us

Partnerships

All information on our partnership program. Visit partnership program

Guest posting inquiries

Want to write a guest post for our blog? Inquire